Restoring a previous purchase
New phone, reinstall, or a returning subscriber. Restore instead of starting another trial.
If you have subscribed to Seed before, choose Restore Purchase rather than starting a new trial. Your entitlement is restored from the app store account you originally purchased with.
If the restore does not find anything
- Check that you are signed in to the same app store account that made the original purchase.
- Check that the subscription is still active in your app store subscription settings.
- A subscription bought on iOS does not transfer to Android, or the other way round. App store purchases are tied to the store they were made in.
If it still does not restore, contact support with the email on your Seed account and the store you purchased through.
Related articles
Managing or cancelling your subscription
Billing runs through the app store, so cancellation and payment changes happen there. The in-app screen is the way in.
How the 14-day free trial works
A payment method up front, nothing charged during the trial, and a cancellation window that costs you nothing.
Contacting Seed support
How to reach a human, and what to include so the first reply is the useful one.
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